Dispute your invoices
and billing notice disputes

A new experience for creating your disputes:

Select the invoices to dispute.
Specify the reason for the dispute, upload supporting documents, and add extra details.
Review or update your contact information and submit your dispute.

The more documents you attach,
the faster your dispute will be handled!

Guide to create your dispute

Enter VecoAccess or identify yourself as an external client

Select your country*

Select your country

Enter your customer code*

This field cannot be empty

Your customer code is in the subject line of the emails we send with your account statement. If in doubt, check it on VecoAccess or with your collection officer.

Enter a BL to dispute*

This field cannot be empty

Enter a BL pending

Dispute your invoices and billing notice disputes

Dispute your invoices
and billing notice disputes